Traveling across the country is always an adventure but this was a first.
After spending 5 minutes trying to figure out the heat control in my hotel room I’m cold and frustrated and decide to call the front desk and ask for help.
Wendy: I can’t seem to get the heater to turn on in my room.
Front Desk: Oh, that’s because we don’t have heat in the rooms.
Wendy: You don’t have heat?
Front Desk: No.
Wendy: It’s pretty cold in my room.
Front Desk: Yes, we know. But legally we don’t have to provide heat until October 1st.
Wendy: What?
Front Desk: We can bring you an extra blanket from another room if you’d like.
Wendy: Groan…
Current temperature outside is 57 degrees and it’s about the same in here. Good night.
Wendy Forsythe 
No heat???. Run away– return in October 😉
Legally, I don’t have to stay at your hotel either, and also, legally, I can tweet and post anything I want about ridiculous customer service…